FAQs
Top frequently asked questions....
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iPhone 14 - Most Asked Questions
Product FAQ
Order Enquiries
- Can I cancel my order?
- How will I know if my order has been processed?
- Why is my order not showing up in my account?
- I have received the wrong item with my order, what should I do?
- I have not received my tracking number
- Why isn’t this in stock/when will this be back in stock?
Shipping and Delivery
Warranty
- What information is required for a warranty claim?
- What is covered by your warranty?
- How can I request a Warranty Replacement?
- What products from your site are covered by the warranty scheme?
- Our Warranty cover on screen protectors (Impact Glass / Evo Glass / Impact Shield
- What happens if my original product is out of stock?
Returns & Refund FAQ
Promotion & Discounts FAQ
- Tech21 Affiliate Programme
- Up to 70% off – Terms & Conditions
- Where do I enter a Promotion Code during the checkout process?
- Do you offer Apple employee discount?
- What happens if I forget to use a coupon/voucher code?
- Can I apply 2 promotional codes on the same order?