FAQs

Iphone 16 FAQ

• Is iPhone 16 compatible with 13/14/15?
• MagSafe Compatible VS MagSafe Integrated
• Are your cases biodegradable?
• Tech21 packaging’s environmental characteristics

Shipment

• How do I track my order?
• What carriers do you use?
• Do you ship to PO Boxes?

Promotion & Discounts T&Cs

• Tech21 Affiliate Programme
• 30% of full-price cases.
• Christmas Give away - T&Cs
• 20% Screen shield Discount T&C's
• Where do I enter a Promotion Code during the checkout process?
• Do you offer Apple employee discount?

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Returns & Refund FAQ

• Returns Policy
• How do I return an item?
• What do I do if my product is faulty?
• Have you received my return?

Warranty

• What information is required for a warranty claim?
• Life time warranty explained
• What is covered by your warranty?
• How can I request a Warranty Replacement?
• Our Warranty cover on screen protectors (Impact Glass / Evo Glass / Impact Shield
• What happens if my original product is out of stock?

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Samsung Galaxy S24 - Most Asked Questions

• Are the cases Magsafe?
• Where do I dispose of my enhanced case?
• Will my case break down from normal use?
• How long would it take for a case to break down once disposed of?
• Are your cases biodegradable?

Product FAQ

• MagSafe Compatible VS MagSafe Integrated
• Tech21 packaging’s environmental characteristics
• Are your cases Silicone free?
• What are your cases made from?
• Product Testing - what we test

Contact Us

• How to contact us