Here at tech21, we have a dedicated customer service team and we love hearing your feedback, good or bad!
COVID-19 UPDATE
We are sorry to inform you that due to the COVID19 restrictions we have been forced to reduce our customer service support at this time.
NOTE: new warranty replacement orders will be temporarily postponed until further notice. Customers may still submit warranty requests through our online request form here (see links below) to be processed at a later date. Please note, this will not affect your warranty time period and current replacement orders will be shipped as soon as possible.
For general support please contact us at helpdesk@tech21.com.We appreciate your patience during this time and we will be back soon to assist with your warranty claims. In the meantime, we wish you well. Stay safe.
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We try to offer as many ways for you to contact us, making it as easy as possible.
The best way is to submit a request. We actively monitor all responses and do our best to respond to you within 2 working days. Please select the link below best suited for your enquiry:
| Warranty Replacement | ||
| Order enquiry | ||
| General enquiry | ||
| Business enquiry | ||
| Product enquiry | ||
| Return an item | ||
| Feedback | ||
| Warranty Registration | ||
| Custom - Artist Collaboration Request |