How to contact us

Here at tech21, we have a dedicated customer service team and we love hearing your feedback, good or bad! 

Once you have contacted our Customer Service Team, please be sure to check your junk/spam folder within your inbox as sometimes our responses are counted as spam.

ITALY SHIPPING DELAY

We currently have experienced delays when shipping to Italy. We are witnessing orders taking up to 3 weeks to reach our customers. Unfortunately this time frame is out of our hands, due to the issue sitting with customs and local carriers.
Please reach out to us for further updates, we do apologise for the inconvenience caused.

COVID-19 UPDATE

We are sorry to inform you that due to the COVID19 restrictions we have been forced to reduce our customer service support at this time.

For general support please contact us at [e-mail] appreciate your patience during this time and we will be back soon to assist with your warranty claims. In the meantime, we wish you well. Stay safe.

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We try to offer as many ways for you to contact us, making it as easy as possible.

The best way is to submit a request. We actively monitor all responses and do our best to respond to you within 2 working days. Please select the link below best suited for your enquiry: 

Warranty Replacement
Order enquiry
General enquiry
Business enquiry
Product enquiry
Return an item
Feedback
Warranty Registration
Custom - Artist Collaboration Request (Alternatively, you can write to us at tech21, 5 Church Street, Twickenham, TW1 3NJ, England.)