Here at tech21, we have a dedicated customer service team and we love hearing your feedback, good or bad!
IF YOU ARE REQUESTING A UK PRE-PAID RETURNS LABEL PLEASE READ BELOW:
If you are wishing to return your order/item, please still reach out to our HelpDesk, and we will respond with a returns label, once this issue has been resolved. This will not affect your refund time frame, as you have reached out within the initial 14 days of receiving the your order
COVID-19 UPDATE
We are sorry to inform you that due to the COVID19 restrictions we have been forced to reduce our customer service support at this time.
For general support please contact us at helpdesk@tech21.com.We appreciate your patience during this time and we will be back soon to assist with your warranty claims. In the meantime, we wish you well. Stay safe.
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We try to offer as many ways for you to contact us, making it as easy as possible.
The best way is to submit a request. We actively monitor all responses and do our best to respond to you within 2 working days. Please select the link below best suited for your enquiry:
| Warranty Replacement | ||
| Order enquiry | ||
| General enquiry | ||
| Business enquiry | ||
| Product enquiry | ||
| Return an item | ||
| Feedback | ||
| Warranty Registration | ||
| Custom - Artist Collaboration Request
(Alternatively, you can write to us at tech21, 5 Church Street, Twickenham, TW1 3NJ, England.)
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