If you have purchased your product from tech21.com and need to return an item, please contact us first, providing your name, email address and order reference number.
Under our returns policy, you have up to 14 days after purchase to return the item to us.
We will then validate your return and provide a free returns label for you to send the item back to us. Please ensure it is returned in the original packaging.
Once we have received your return, please allow up to 21 working days for your return to be processed and your account refunded. We can only refund to the original card used with the order.